Terms of service

1. Acceptance of Terms

By accessing or using the services provided by CloudIPden LLC (hereafter referred to as “we,” “us,” or “our”), you agree to abide by these Terms of Service. These Terms of Service may be updated from time to time, and your continued use of our services after any changes constitute your acceptance of those changes.

2. Service Description

ClouIPden LLC operates as an IPv4 address broker, facilitating the sale, lease, or transfer of IPv4 address blocks between parties. Our primary service is to facilitate the buying, renting and selling of IPv4/IPv6 addresses between buyers and sellers. We also deal with the sale and lease of ASN from different RIR. When it comes to selling IP blocks, we will assist you throughout the entire process, offering guidance and support until the process is successfully completed. In the case of renting IP blocks, if your order is delivered successfully and you encounter any support-related issues afterward, we will assist you in resolving them. However, please note that we do not provide support for software, control panels, or scripts on your end. Additionally, we can offer you a test service before you place an order. During the test phase, we do not tolerate any spam, abuse, or illegal activities. It’s essential to return the IPs in a clean and proper state once the test is concluded

3. Eligibility

You must be eligible under applicable law to use our services. This may include businesses, organizations, or individuals, subject to verification by us. You are qualified, responsible, and capable of participating in IPv4 address purchasing, selling and leasing while complying with relevant laws and regulations and you are required to have the financial means to complete the selling, purchasing and leasing process.

4. Client Obligations

Clients agree to provide accurate and up-to-date information during the engagement process, including information regarding the intended use of IPv4 addresses. Clients agree to comply with all applicable laws and regulations related to IPv4 address acquisition, transfer, and usage.

5. Registration and Account

To access certain features of our services, you may be required to create an account on our website. You are responsible for providing accurate and up-to-date information during the registration process and for keeping your account credentials secure.

6. Pricing and Payment

Pricing for IPv4 address blocks may vary and is subject to change. You agree to pay the specified fees and charges associated with the services. Payment terms and methods will be provided during the transaction process.

7. Intellectual Property

CloudIPden LLC retains all intellectual property rights related to its services, including but not limited to trademarks, logos, website, website’s content and software’s.

8. Compliance with Laws

You agree to comply with all applicable laws and regulations related to IPv4 address transactions, including but not limited to regional address registry policies and intellectual property rights.

9. Privacy and Data Protection

We collect, store, and process personal information in accordance with our Privacy Policy, which can be found on our website. We respect client’s privacy and handle personal information in accordance with its Privacy Policy.

10. Limitation of Liability

To the extent permitted by law, CloudIPden LLC shall not be liable for any direct, indirect, incidental, special, or consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption.

11. Late fee and termination

All services will be invoiced 10 days before due date. Unpaid invoices will be resulted in suspension of services after 4 days. Unpaid invoices will be resulted in termination of services after 6 days. CloudIPden LLC reserves the right to terminate services of clients for violation of these Terms of Service or violation of applicable laws and regulations.

12. Governing Law

These terms are governed by and construed in accordance with the laws of Wyoming, USA. Any legal action arising from these terms shall be filed in the state courts located in Wyoming, USA.

13. Payment Policies and order deliveries

When you request our service, we’ll gather your information, and our billing department will send you an invoice. Once you’ve paid the invoice for your new order, we’ll ensure a timely delivery, although factors like time zones and supplier speed may influence delivery times. We’ll be on top to assist you and always start the billing period when your order is successfully delivered. In case we’re unable to fulfill your order for any reason, we’ll credit the amount to your account, which you can use for future orders or renewals. We offer four billing cycle options: monthly, quarterly, semi-annually, and annually. You have the flexibility to select the cycle that suits your needs, and if you wish to renew your order, you can do so before the due date. If you decide to cancel the order, please notify us at least 3-4 days in advance of the due date.

14. Refund Policy

CloudIPden follows a standard procedure where, if the sale of the IP block does not proceed for any reason, the buyer or broker will receive a refund for their payment within fifteen (15) days from the date of payment. When it comes to renting an IP block, once we have successfully delivered your order promptly, we are unable to provide a refund if you request it after the order has been delivered. However, if we are unable to deliver the order to you within 3-5 days, excluding weekends, for any reason, we will refund the payment you made

15. Contact Information

For questions or concerns about these Terms of Service, please contact CloudIPden LLC at info@cloudipden.com

By using CloudIPden LLC’s services, you acknowledge that you have read, understood, and agreed to these Terms of Service.